Are you passionate about promoting health equity and improving access to healthcare for Indigenous community members? If so, we have a wonderful opportunity for you! The Indigenous Health Navigator will work with clients in the One Window Resource Centre as a support to help individuals navigate through the health care system, maintain relationships, offer assistance, and advocate when necessary.

 

Qualifications:

• Social work or related experience working within an Indigenous wellness framework and/or community outreach

• Demonstrated knowledge and understanding of Indigenous cultures, histories, and health disparities

• Experience in cross-cultural settings

• Asset-based approach to patient care

• Demonstrated effective interpersonal skills in a variety of settings

• Proficient in computer skills

• Able to work independently

• Ability to problem-solve and use critical thinking skills

• Ability to build relationships and rapport with different types of people, including clients, family members, agency support workers, and health care providers

• Excellent written and spoken communication skills

• Flexible, responsive, and adaptable to evolving client and health care provider’s needs

• Valid driver’s license

• Current, cleared Criminal record check and child intervention check

 

Responsibilities:

• Establish close relationships with and serve as primary point of contact for clients

• Home visits on a regular basis

• Engage with clients and families to understand their specific healthcare needs and preferences

• Transport clients to appointments as needed

• Accompany clients to medical appointments, when required

• Deliver in-home weekly meals as required

• Establish partnerships with health care providers

• Advocate for the rights and interests of clients, ensuring they receive respectful and equitable treatment within the healthcare system

• Identify resources for clients to overcome barriers to care

• Remain aware of current services offered by service providers, (such as mental health and addictions support available)

• Maintain documentation and complete all required reporting requirements in a timely manner

• Maintain accurate and confidential records of client engagement and progress

• Attend relevant meetings and represent the organization in a professional manner, as requested by the Supervisor